2016-01-18 - 24193 - Service Request - 2016 Order Fulfillment and HR - Week ending Aug 26 #FIMMSD #SDFI #ProductionBreakFix

2016-01-18 - 24193 - Service Request - 2016 Order Fulfillment and HR

Problem Summary

All supporting activities that are less than 4 hours in 2016 are updated in this sheet.

Admin Info


Purpose
 All supporting activities that are less than 4 hours in 2016 are updated in this sheet.
Requested by
 Jeffrey Mau
Issue Date
 08/22/2016 - 08/26/2016
Resolved by
 Surya/Deepak/Mehta/Raghav
Resolved Date
 08/26/2016
Document Status
 Completed

Detailed Problem Description

(Include Screen Shots if required )
08/23/2016-
Created Custom Promo SO a weeks ago. SO#3290177
And I found that if I filled in the Cost Center before making PO, OPS team could not make PO for Custom Promo SO.
This is before making PO.
FOC1.PNG
I filled the Cost Center after they made PO.
If this is not filled anything, it won’t automatically post as you may know
FOC2.PNG
I think it should be better to filled in the Cost Center when creating Custom Promo SO.
Otherwise I have to keep watching all Custom Promo SO until OPS team make PO for Custom Promo SO.
Could you fix this problem? Or is it complicated problem??


Solution Analysis and Recommendations

(Include Screen Shots if required)
08/24/2016: - Given FOC order cost center was changed in SO after creating the PO which is wrong, so to correct it we have delete the present PO and again create the PO with ref to SO then the promotion will get posted correctly.
FOC3.PNG

Resolution

PO should be deleted and re create with reference to SO to hit promotion COGS and post to promotion acccount.

Release Information

Provide link here to Release Notes if Technical Objects were changed